Welcome to CHARM-EU Moodle Helpdesk !

We're here to help you make the most of your learning experience on our Moodle platform. Whether you're a teacher looking to enhance your course delivery or a student seeking to navigate your studies, we've got you covered. Common Questions & Issues :

  • Can't access your course?
  • Having trouble uploading assignments?
  • Unable to see your e-Portfolio?

These are just some of the questions our team encounters regularly, and we're ready to assist you.

For teaching staff

Explore our comprehensive documentation designed to guide you through course creation, managing student submissions, setting up assessments, and utilizing our interactive tools.

Our teacher resources provide step-by-step instructions for all key features.

For students

Need guidance on submitting work, accessing course materials, or understanding the e-Portfolio system?

Our student documentation covers everything you need to succeed in your courses.

Still not solved ?

If you've checked the appropriate documentation and still haven't found a solution to your problem, our dedicated support team is ready to help.

Simply contact us, and we'll work with you to resolve your issue as quickly as possible.

How-to training courses